Direct Marketing Assistant

£19,950 - £24,945 per year
Full Time

Job Description

Direct Marketing Assistant, an excellent opportunity for to develop your career within Marketing and Campaigns Management, joining a well-known and wonderful National Health Charity. Head Office based in London, with regional offices across the UK.  

Offering Remote or Hybrid working. Open to all locations across UK.
Salary (dependent on experience and location): London: £23450 – £24,945, National: £19,950 – £21,445 pa. 


This exciting Direct Marketing Assistant role offers an excellent opportunity to play a significant role in delivering fundraising marketing campaigns, supporting an incredibly successful, friendly and supportive team of fundraisers. The team are responsible for the cash appeals, channels include direct mail, DRTV, emails and digital advertising.

As the Direct Marketing Assistant, you will be working with the Individual Giving Manager, and supporting a team of Individual Giving Fundraisers, providing the Team with administrative, operational and marketing support.

Key Responsibilities: 

Administration and Operational duties:
o First point of contact for enquiries to the Individual Giving inbox and to action requests accordingly. Ensuring all enquiries are dealt with in a timely and appropriate manner.
o Ensure all supporters receive the highest standard of care, updating supporter records, ensuring that all data is captured accurately. 
o Provide a briefing on all Individual Giving activities to the Supporter Relations Team to enable them to signpost supporter queries accurately.
o Record and process all invoices and purchase orders.
o Manage the Direct Giving intranet pages.
Marketing and Campaigns Support:
o Creative development of email campaigns alongside postal campaigns.
o Support with web pages to for specific appeals and campaigns.
o Liaise with stakeholders, gathering feedback and offering critique on all creative, in partnership with the Fundraisers.
o Research into projects, case studies, and other charity/commercial approaches to feed into the creative process.
o Opportunity to learn and manage PSMS (text) campaigns and larger campaigns.  


This is an excellent role for someone who is passionate about a career in marketing and campaigns management. We are looking for you to have previous experience of;  

Working within areas such as, Marketing. Individual Giving, Direct Marketing or Fundraising or in a Supporter Services/Supporter Engagement role.
With demonstrable experience of dealing with enquiries whilst adhering to strict deadlines
Excellent written and verbal communication and interpersonal skills and experience in building relationships with internal and external parties.
Good organisational skills to manage multiple tasks.
Solid experience of using Microsoft Office and databases, with knowledge of GDPR           


Deadline: Rolling deadline, until 1st Jan 2024. The client reserves the right to close this role early should they find a suitable candidate prior to the advertised deadline.

If of interest, do apply ASAP. If you would like to hear more about this opportunity, please apply or call for more information and we’d be very happy to discuss your skills, experience, and the role in more detail.

‘Angela Mann Recruitment’ is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Tags: Digital Content, Direct Marketing, Executive Assistant, Marketing

Any Questions?

If you have any questions about our services, the areas we support, or about any of the jobs we have advertised, we’d be delighted to help. Please follow the link below or get in touch via our contact page.

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